Payment Polices
At Sweetly Sunkissed Co, we aim to provide a seamless and secure payment experience for our customers. This Payment Policy outlines the payment methods we accept, payment terms, and related policies. By making a purchase or placing an order with us, you agree to the terms below.
1. Accepted Payment Methods
We accept the following payment methods:
Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit cards.PayPal: Secure online payments via PayPal.
Bank Transfer: For certain larger orders, we may accept direct bank transfers. Please contact us for bank details.
Apple Pay / Google Pay: For mobile and online transactions.
Note: We do not accept cash payments or checks, unless specifically agreed upon in advance.
2. Payment Terms
Full Payment: Full payment is required at the time of purchase for all orders unless otherwise stated (e.g., subscriptions or custom orders with a deposit).Custom Orders: For custom products or services, a 20% deposit may be required at the time of order, with the remaining balance due upon completion or prior to delivery.
Pre-Orders: For pre-order items, payment will be processed at the time of purchase. Estimated shipping dates will be provided, but are subject to change based on availability and manufacturing timelines.
3. Pricing and Taxes
Pricing: All prices listed on our website are in US Dollars and are subject to change without notice. The price of your order will be confirmed at checkout.Sales Tax: Sales tax will be applied to orders based on the shipping address and the applicable local tax laws. The sales tax will be calculated and displayed at checkout.
Shipping Fees: Shipping fees are not included in the product price and will be calculated at checkout based on your delivery address and the selected shipping method.
4. Order Confirmation
After placing an order, you will receive an order confirmation email. This email will include the details of your purchase, including the items ordered, total price, shipping address, and estimated delivery date.Please review your order carefully and contact us immediately if there are any discrepancies or changes that need to be made. Once an order has been processed, changes may not be possible.
5. Payment Security
We take your security seriously. We do not store your credit card information; it is processed by trusted third-party payment processors, such as PayPal or Stripe.
6. Late Payments
For businesses with credit accounts or installment plans:
Late Fees: If payment is not received by the due date, a late fee of [X]% of the outstanding balance may be applied. We will send reminders via email for any overdue payments.Suspension of Services: If payments remain overdue for more than [X] days, we may suspend or cancel your order or service until payment is received in full.
7. Refunds
Refunds are issued in accordance with our Return and Refund Policy. For eligible returns, refunds will be processed to the original payment method used during the purchase. Please allow 10-14 business days for refunds to appear on your account.
8. Cancellations
If you wish to cancel an order, please contact us as soon as possible. Orders can only be canceled before they are shipped or processed. If the order has already been shipped, you will need to follow our return process.
For custom or personalized orders, cancellations are typically not accepted after the production process has begun.10. Payment Disputes
If you believe there has been an error in billing or payment processing, please contact us immediately at [Your email address or phone number]. We will work with you to resolve the issue promptly.
11. Changes to Payment Policy
We reserve the right to modify this Payment Policy at any time. Any changes will be posted on this page. Please review this policy periodically to stay informed about our payment terms and practices.
12. Contact Us
If you have any questions or concerns regarding this Payment Policy, please reach out to us:
Email: info@sweetlysunkissedco.com